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Customer Service : 2157 2157

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Payment Methods Print

By PPS Payment, please select "01" Bill Type for IDD bill payment with effect from 10 Jun 2010. Please find the details as below.

You can settle your bill by the following ways:

By Direct Debit
By ATMs
By Credit Card
By PPS
By Cash
By Cheque
By Internet/e-banking

 

 

By Direct Debit
Simply call our Customer Service Hotline to apply for credit card or bank account direct debit. Direct Debit payments will be processed within two working days prior to the bill due date.
Note: The bank direct debit may take up to 2 months to process. You may need to settle your payment via other means before direct debit is effective.

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By HSBC/ Hang Seng ATMs
Please choose "Bill Payment" and choose "Tele-communications" and then
"IDD 1507", then enter your account number as shown on your bill and the payment amount. Please keep the payment advice for your own record.

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By Credit Card
You can contact our Customer Service Hotline to settle the payment by Visa/ Master Card.

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By PPS

PPS Bill Payment Tel. No.: 18031

"IDD 1507" PPS Merchant Code: 9296

(enter your account number as shown on your bill)

Bill Type: 01 IDD Bill Payment

PPS Enquiries Hotline: 900 00 222 329

PPS Website: www.ppshk.com 

Note: 3 working days should be allowed for your payment transaction.  The minimum payment amount settled by PPS is $10.  

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By Cash
You may settle your payment by bringing the bill along with your payment in cash at any 7-ELEVEN / Circle K / CRVanguard Superstore / CRVanguard Shop. Since it takes time to process your payment, please make your payment as soon as possible.
* A receipt will be issued upon payment, please keep the receipt as record.
* Any cash must be handed together with the bill to the Cashier and please note that 7-ELEVEN / Circle K / CRVanguard Superstore / CRVanguard Shop
will not be responsible for any loss.

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By Cheque
Write your registered name or company name and the registered number and account number on the back of your crossed cheque (post-dated cheque is not accepted) and make the cheque payable to "ec Telecom Limited" (payment processing takes at least 3 working days). Send the cheque and payment slip to "P.O. Box No. 10004, General Post Office".

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By Internet/e-banking
If you are an e-banking registered user of the following banks, the Customer may make payment via Internet at the websites:

HSBC

Hang Seng Bank

Standard Charter Bank

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Administrative Fee

Effective July 1, 2006, an administrative fee of HK$6.00 will be levied on each bill with charges below HK$50.00.
Customer who chooses to receive email bill will be waived off administrative fee of HK$6.00.

A late fee of HK$20.00 for payment after due date will be imposed.

Details of Billing Arrangement

Bill Amount and Billing Arrangement
Less than HK$5 (Amount to be carried forward to next bill)
HK$5.1 - HK$10 (Biannual bill)
HK$10.1 - HK$70 (Quarterly bill)
Above HK$70 (Monthly bill)

Monthly bill may be issued according to specific service term or customer requirement.

 

Calls are billed on a per-minute basis and rounded up to nearest 10 cents in Hong Kong dollar.


    Terms & Conditions