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Terms & Conditions for ec Pre-paid Service Print
 1.
Prepayment of the ec Pre-paid Service is available in the amount of HK$50, HK$100, HK$200 and HK$300. It's neither refundable nor transferrable. Any unused amount of the prepayment after the validity period of 180 days will be forfeited automatically.

 

 2.

All calls are billed on a per minute basis and rounded up to nearest 10 cents in Hong Kong Dollars.

 

 3.

Customers are required to pay a HK$6 monthly fee on each IDD Roaming Service / ecCall International Calling Service from the date of service(s) activation. The service(s) will be renewed automatically for every 30 days and the monthly fee will be deducted from the individual ec Pre-paid Service account automatically. Insufficient account balance for the deduction of monthly fee will result in automatic termination of the service(s) without prior notice.

 

 4.

Customers can cancel the IDD Roaming Service / ecCall International Calling Service via ec Pre-paid Service Web Center. There will be no refund for any pre-paid service fee after service termination.

 

 5.

Promotional credits can only be used to offset the pre-paid service charges. Credits are neither cashable nor transferable. Any unused credits will be forfeited upon expiry date or termination of account.

 

 6.

Inactive accounts for over 180 days will be terminated and account balance will be forfeited without prior notice.

 

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All correspondences, notices or communication to the ec Pre-paid Service Account Holder will be sent by email to the best effort by ec Telecom Ltd. Hence it is the onus of the account holder to provide ec Telecom Ltd with a valid email address.

 

 8.

ec Pre-paid Service Account Holder shall keep his / her account log-in name and password confidential to avoid any unauthorized usage.

 

 9.

Each ec Pre-paid Service Account is a unique account; customer shall be solely responsible for any misuse or unauthorized usage. ec Telecom shall not be liable to the customer for any liabilities, costs or expenses suffered or incurred by the customer resulting from misuse or unauthorized usage of the ec Pre-paid Service Account.

 

 10.

ec Telecom Ltd. reserves the right to terminate the ec Pre-paid Service Account immediately should there be abnormal usage of the service by the customer.

 

 11.

ec Telecom will not be responsible for any delay of transactions resulted from the services provided by third party.

 

 12.

ec Telecom Ltd reserves the right to amend any terms and conditions of the ec Pre-paid Service or the promotional offers from time to time without prior notice.

 

 13.

Customer is deemed to have accepted the terms and conditions of the ec Pre-paid Service and the General T&Cs of ec Telecom Ltd upon registration of service and agrees to be bound by them.